FAQ

ARE ALL PIECES AUTHENTIC?
Yes. Every piece is inspected by hand before it's listed, and bags and all leather goods  are scanned through Entrupy, with the Certificate of Authenticity included with purchase. Full details on our Authenticity page.

WHAT CONDITION ARE THE PIECES IN?
Vintage and pre-owned, so most carry signs of a life already lived. Every listing includes a detailed condition description, and any notable wear is photographed. Vintage should come with history, not surprises.

WILL MY ORDER INCLUDE A CERTIFICATE OF AUTHENTICITY?
Bags authenticated through Entrupy include a Certificate of Authenticity with purchase. Authentication details are noted on each product page.

DO I PAY FOR SHIPPING?
Shipping is calculated at checkout. Join The Line and we'll send you a code for free shipping on your first order.

WHERE DO YOU SHIP?
Canada and USA, tracked and insured, signature required on delivery. 

WHEN WILL MY ORDER SHIP?
Orders go out within 2 business days. You'll get tracking by email the moment it ships.

DO YOU ACCEPT RETURNS?
All sales are final. Every piece is one of one, so we photograph and describe each one in detail and encourage you to review the images, condition notes and measurements before buying. Want more photos or a measurement first? Ask us. We'd rather answer ten questions than have you guess. Our Authenticity Guarantee applies to every purchase regardless.

WHAT DOES "ONE OF ONE" MEAN?
Each piece is sourced individually, not stocked. When something sells, it isn't replaced. Once it's gone, it's gone.

CAN I SELL TO NEXT IN LINE?
Yes. If you have a piece you think belongs in the archive, submit it on our Sell page. We review every submission on brand, style, condition and demand.

STILL HAVE A QUESTION?
Ask us. contact@shopnextinline.com or @shopnextinline on Instagram.